JackHenry is a leading provider of core banking software to mid-sized credit unions and banks in the United States. Core banking software is used to support a bank’s most common transaction, such as processing deposits and withdrawals, calculating interest, making and servicing loans and opening new accounts. JackHenry sells many other software applications, such as for disaster recovery, mobile and online banking, cyber security and payment processing. Jack Henry has exceptionally high levels of both employee and customer satisfaction, which has contributed to its very high customer retention rates and consistent marketshare gains. In 2018 Jack Henry ranked #12 in the Forbes list of Best Employers to work for, and #2 in IT.